Terms and conditions

Welcome to Oxyroots Handicrafts! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing our website or making a purchase, you agree to comply with these terms and conditions. Please read them carefully before proceeding.

Product Information:

a. We strive to provide accurate and detailed information about our products, including descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of this information. Product colors may vary slightly due to differences in monitor settings and lighting conditions.

b. We reserve the right to modify or discontinue any product without prior notice. We may also update product prices, promotions, or availability at any time.

Ordering and Payment:

a. By placing an order on our website, you are making an offer to purchase the selected products. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

b. Prices displayed on our website are in the currency specified and are exclusive of applicable taxes, shipping charges, and customs duties. These additional charges, if applicable, will be added to your total order amount during the checkout process.

c. We accept payment through secure payment gateways. You agree to provide accurate and complete payment information and authorize us to charge the total order amount to your selected payment method.

Shipping and Delivery:

a. We strive to process and ship orders in a timely manner. However, please note that shipping times may vary depending on the destination and product availability. We will provide you with an estimated delivery date, but this is not guaranteed.

b. Shipping costs will be calculated based on the shipping address and the weight and dimensions of the products. You will be responsible for any applicable customs duties or taxes imposed by your country.

c. We are not responsible for any delays, damages, or losses that occur during shipping. However, we will assist you in resolving any issues with the shipping carrier to the best of our ability.

Returns and Exchanges:

a. We want you to be satisfied with your purchase. If you receive a damaged or defective product, please contact our customer support team within 48 hours of receiving the order. We may request you to provide photographs or other evidence of the damage. Once the damage is verified, we will arrange for a replacement or issue a refund, as per your preference.

b. For non-damaged products, we accept returns within 14 days of delivery. The product must be unused, in its original packaging, and in the same condition as when you received it. Return shipping costs will be your responsibility, unless the return is due to a mistake on our part or a defective product.

Intellectual Property:

a. All content on our website, including text, images, logos, and trademarks, is the property of Oxyroots Handicrafts and is protected by copyright and other intellectual property laws. You may not use, reproduce, modify, or distribute any of our content without our prior written consent.

Limitation of Liability:

a. To the extent permitted by law, Oxyroots Handicrafts shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or the purchase of our products.

Governing Law and Jurisdiction:

a. These terms and conditions shall be governed by and construed in accordance with the laws of Rajasthan, India. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Jaipur.


a. If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

If you have any questions or concerns regarding these terms and conditions, please contact our customer support team. We are here to assist you and ensure a smooth and satisfactory experience with our products and services.